A–Z GUIDE
A–Z GUIDE
A
ACCESSIBILITY
Wheelchair-accessible seating and companion seating are available throughout Centreville Bank Stadium. Email Tickets@RhodeIslandFC.com if you require accessible seating. Email Info@CentrevilleBankStadium.com for more information or assistance. Visit Guest Services located behind Section 135 or notify any Centreville Bank Stadium or event staff member if you require assistance upon arrival.
ADDRESS
Centreville Bank Stadium
11 Tidewater Street
Pawtucket, RI 02860
Rhode Island FC
175 Main Street
Pawtucket, RI 02860
ALCOHOL
A valid form of identification (state driver’s license, military ID, passport, Rhode Island state ID) is required to purchase alcoholic beverages at Centreville Bank Stadium. You must be at least 21 years of age to purchase alcoholic beverages. Any person who passes alcoholic beverages to an underage person is subject to prosecution and/or ejection from Centreville Bank Stadium. Alcohol is not permitted to be brought into or out of Centreville Bank Stadium. Centreville Bank Stadium and event staff reserve the right to discontinue alcohol sales to any person at any time. All alcohol sales will end at the 75-minute mark.
ASSISTIVE LISTENING DEVICES
Advanced listening devices are available at no cost through Guest Services located behind Section 135. A valid ID is required and will be held while the device is in use.
B
BABY CHANGING STATIONS
Baby changing station locations:
- Northwest family restroom (behind Section 134)
- Northwest women’s restroom (behind Section 135)
- Northwest men’s restroom (behind Section 135)
- Southwest family restroom (behind Section 113)
- Southeast family restroom (behind Section 119)
- Southeast women’s restroom (behind Section 119)
- Northeast family restroom (behind Section 129)
- Premium West Club family restroom (behind Section 107)
- Nursing Room (behind Section 114)
BAG POLICY
Clear bags, diaper bags and medical bags are permitted inside Centreville Bank Stadium but are subject to search upon entry. Small wristlets or handheld wallets with or without a strap are permitted, provided they do not exceed 6.5″ x 4.5.” Clear plastic, vinyl or PVC bags must not exceed 12″ x 12″ x 6.” Email Info@CentrevilleBankStadium.com at least 48 hours before the game you plan to attend to request an exception to the bag policy.
BANNERS, SIGNS AND FLAGS
Banners, signs and flags are permitted. All banners, signs and flags must:
- Be no larger than 3′ x 3′
- Be relevant to the game
- Not contain or display obscene or offensive language and/or images, as determined by Centreville Bank Stadium management in its sole discretion
- Not cover existing signage or obstruct the view of others
- Not create a safety hazard for others
- Be removed at any time at the sole discretion of Centreville Bank Stadium management
Any banner, sign or flag that does not comply with the above guidelines requires prior approval from Centreville Bank Stadium management at least 48 hours before the game you plan to attend. Email Info@CentrevilleBankStadium.com to request approval.
BEVERAGE, FOOD AND CONTAINERS
Outside food and drink are not permitted inside Centreville Bank Stadium. Email Info@CentrevilleBankStadium.com to request an exception for dietary restrictions or health conditions. Metal and glass containers of any kind are prohibited.
BIKE RACKS
Bike racks are available around Centreville Bank Stadium to lock your bike during the game. Usage of bike racks is at your own risk. Please bring your own lock.
C
CAMERAS AND VIDEO EQUIPMENT
Professional cameras with lenses longer than 70mm, video cameras (including GoPro and similar devices), tripods and selfie sticks are prohibited. Video recording, reproduction or live streaming of any event is strictly prohibited without prior written consent from Centreville Bank Stadium or the event organizer.
CHILDREN’S TICKETS
Children two years of age and under do not need a ticket, provided they sit on their parent or guardian’s lap. If a child requires a seat, then they must have a ticket.
COMMENTS/SUGGESTIONS
Visit Guest Services located behind Section 135 to speak with a Centreville Bank Stadium or event staff member, or email Info@CentrevilleBankStadium.com with comments or suggestions.
CONCESSIONS
Email Info@CentrevilleBankStadium.com with questions, comments or suggestions about concessions, food allergies or dietary restrictions, or for more information. Click here to view Centreville Bank Stadium concession allergen information.
D
DIGITAL TICKETS
Fans are encouraged to access their tickets through the Rhode Island FC app.
Printed, screenshotted or emailed tickets will not be accepted at the gates. Visit the Ticket Office near the Ford North Gate if you have trouble accessing your tickets before or upon arrival at Centreville Bank Stadium.
DRINKING FOUNTAINS AND WATER BOTTLE REFILL STATIONS
Drinking fountains and water bottle refill stations are available throughout Centreville Bank Stadium.
E
ELEVATORS
Centreville Bank Stadium has two public-use elevators located behind Sections 114 and 128.
EMERGENCY PROCEDURES
In the event of an emergency or severe weather, follow instructions from Centreville Bank Stadium and event staff, as well as announcements on the public address system and video boards throughout Centreville Bank Stadium. Fans are encouraged to follow Rhode Island FC’s social media channels for weather updates.
F
FAN CODE OF CONDUCT
Click here to read Centreville Bank Stadium’s Fan Code of Conduct. Fans who do not adhere to the Fan Code of Conduct may be removed from Centreville Bank Stadium without refund or re-entry. For serious violations, Centreville Bank Stadium management reserves the right to ban individuals from attending future games and events, as determined in its sole discretion.
Centreville Bank Stadium and event staff reserve the right to determine what constitutes unruly or unacceptable behavior. Contact the nearest Centreville Bank Stadium or event staff member for assistance if you experience any issues during a game or event.
FIELD AND RESTRICTED AREA TRESPASSING
Individuals who attempt to enter the field of play, stage or any other restricted area before, during or after an event at Centreville Bank Stadium without prior written approval will be subject to immediate removal and may be banned from attending future games and events at Centreville Bank Stadium.
FIRST AID
First Aid is located behind Section 114. Notify the nearest Centreville Bank Stadium or event staff if you require immediate assistance.
FLASHING LIGHTS
Flashing light visual effects may be used during events at Centreville Bank Stadium. Fans with photosensitivity are welcome to use the Sensory Room located behind Section 115 at any time during events.
G
GATE TIMES
Gates usually open 60 minutes before the scheduled game time. Any exceptions to this schedule will be announced in communications from Rhode Island FC.
GUEST SERVICES
Guest Services is located behind Section 135. Services are available from when the gates open until 30 minutes after the game ends.
H
HOST AN EVENT AT CENTREVILLE BANK STADIUM
Click here to learn more about available spaces, amenities and booking details to host your event at Centreville Bank Stadium.
L
LOCKERS
Bag lockers located on the North Plaza are available to rent on a first-come, first-served basis.
LOST AND FOUND
Fans may inquire about lost and found items at Guest Services, located behind Section 135, during events. Email Info@CentrevilleBankStadium.com to inquire after an event.
LOST PERSONS
Immediately notify the nearest Centreville Bank Stadium or event staff member if a member of your group becomes lost or separated. Fans who are separated from their group will be escorted to Guest Services located behind 135. Fans are encouraged to establish a plan with their group members in the event they become separated.
M
MERCHANDISE
The Rhode Island FC Team Store, powered by Capelli Sport, is located by the Ford North Gate behind Sections 133 and 134. Additional merchandise stands will be open throughout Centreville Bank Stadium on gamedays. Click here to purchase merchandise online.
N
NOISE-MAKING DEVICES
Noisemakers, including air horns, cowbells, drums, horns, vuvuzelas and whistles, are prohibited.
NURSING ROOM
A Nursing Room located behind Section 114 is available for the comfort and privacy of nursing parents. The space can accommodate one group at a time and includes a chair, a changing station and a power outlet.
P
PARKING
With a mix of public and private parking options, at least 3,600 spaces are available to fans—most within a 15-minute walk of Centreville Bank Stadium. Parking options include stadium-managed lots (T, Reserved, Free) as well as private parking areas, including public on-street parking and privately-owned lots. Click here for more information about parking at Rhode Island FC games.
All parking lots open two hours before game time, except for Lot M7 (tailgate lot), which opens three hours before game time. Email Tickets@RhodeIslandFC.com or call 401-389-4950 to speak with a staff member about parking inquiries.
PARTNERSHIPS
Email Partners@RhodeIslandFC.com for Rhode Island FC and Centreville Bank Stadium partnership inquiries.
PAYMENT METHODS
Centreville Bank Stadium is a cashless venue. Independent food trucks on site may not accept cash as a form of payment.
Fans may convert cash to Mastercard® prepaid cards in $1, $5, $10, $20 and $100 increments at the ReadyStation in the south lobby by the AAA Insurance Market Plaza. Mastercard® prepaid cards are accepted throughout Centreville Bank Stadium, except at Rhode Island Pie Co. sponsored by High Noon, Tidewater Market sponsored by High Noon and The Crossbar sponsored by Sun Cruiser. There is no cost to obtain or use a Mastercard® prepaid card. Any remaining balance after an event may be used outside Centreville Bank Stadium. Mastercard® prepaid cards are not reloadable and valid only in the United States. Click here to learn more about the ReadyStation.
PRESS/MEDIA ACCESS
Media access and credentials for events at Centreville Bank Stadium may be requested in advance through the Communications department. Credentials are available only to accredited media members on assignment and are subject to availability. Requests may be denied at the organization’s sole discretion. Media members and their organizations that receive credentials abide by the Media Credential Agreement.
PROHIBITED ITEMS
The following items are prohibited at Centreville Bank Stadium:
- Weapons of any kind, including pocket knives
- Flammable items, including lighters and aerosols (pepper spray, mace, etc.)
- Outside food and beverages of any kind
- Flares, incendiary devices, smoke devices, sparklers or fireworks
- Drugs, including medical marijuana and marijuana in any form or illegal substances
- Smoking or tobacco products of any kind, including vaping devices and e-cigarettes
- Remote controlled aircraft or unmanned aircraft systems, including gliders, drones, kites and missile or projectile-like objects
- Professional cameras with lenses longer than 70mm, video cameras (including GoPro and similar devices), tripods and selfie sticks
- Laser pointers/pens
- Animals or pets, except for service animals
- Banners, signs and flags larger than 3′ x 3′ (or any other view-obstructing item)
- Inappropriate and/or offensive attire, banner, signs or flags
- Non-PVC flag poles
- Umbrellas
- Metal and glass containers of any kind
- Coolers, containers (e.g., bottles, cans), flasks, thermoses or ice chests
- Wristlets or handheld wallets with or without a strap larger than 6.5″ x 4.5″
- Clear plastic, vinyl or PVC bags larger than 12″ x 12″ x 6″
- Luggage, computer bags, briefcases, backpacks, large purses and camera cases
- Skateboards, rollerblades, scooters or non-medically prescribed wheeled devices, except for infant strollers
- Unapproved pamphlets, handouts, advertisements or any other printed materials
- Frisbees and inflated balls of any kind
- Seat cushions or portable chairs
- Noisemakers, including air horns, cowbells, drums, horns, vuvuzelas and whistles
- Confetti
- Any other items deemed to be inappropriate or dangerous by Centreville Bank Stadium management
Centreville Bank Stadium staff reserve the right to confiscate prohibited items at their sole discretion based on the circumstances. Email Info@CentrevilleBankStadium.com with questions about prohibited items.
R
RAIN CHECK POLICY
Rhode Island FC games are played rain or shine. If lightning is detected in the area, the game may be delayed or postponed. If a game is postponed, it will be rescheduled, and tickets will be valid for the new date and time. Email Tickets@RhodeIslandFC.com for more information.
RE-ENTRY POLICY
Centreville Bank Stadium has a no re-entry policy. Fans who need to exit and re-enter for emergencies should speak with a staff member at Guest Services located behind Section 135 before leaving the stadium. Re-entry accommodations are limited to emergencies and are granted at the Centreville Bank Stadium staff’s discretion.
RESTROOMS
Restrooms are located behind Sections 129/130, 134/135, 102/103, 113/114 and 118/119.
RIDESHARE
Uber and Lyft are available in this area.
RIPTA
RIPTA operates a network of fixed-route bus services across Rhode Island. Pawtucket is served by nine RIPTA routes, which offer connections to Providence, the South Attleboro MBTA Station, Central Falls, Lincoln and East Providence. All routes stop at the Pawtucket/Central Falls Transit Center, about a 15-minute walk to Centreville Bank Stadium. Routes 1 and 71 operate near the stadium, stopping along East Avenue, Pawtucket Avenue and George Street, allowing fans to access remote parking lots outside of Pawtucket, such as the South Attleboro MBTA Station lot or the Park & Ride areas in Pawtucket. Routes 76 and 80 do not operate on the weekends. Click here for more information on schedules, fares and trip planning.
Ride the free gameday Route R-1636 for direct bus service to Centreville Bank Stadium. Pick-up and drop-off locations:
- Pawtucket-Central Falls Transit Center (300 Pine Street)
- Exchange after Broad (23 Exchange Street); Stop ID: 055990
- Roosevelt Avenue (121 Exchange Street); Stop ID: 023125
- Opposite Slater Mill (175 Main Street)
- Lot M7 (100 Main Street)
- Division Street Bridge (50 Division Street)
- Tower Street
- Closest bus stop to Centreville Bank Stadium—board here for your return trip
Route R-1636 runs every 8–10 minutes on gameday. Service begins three hours before game time and continues for one hour after postgame events conclude. For more information, click here.
S
SAFETY AND SECURITY
Follow the Centreville Bank Stadium Fan Code of Conduct to help maintain a safe and enjoyable environment for all. Click here to read the Fan Code of Conduct. Report any Fan Code of Conduct violation or suspicious activity to the nearest Centreville Bank Stadium or event staff member, safety services team member or law enforcement officer. If you see something, say something.
SENSORY ROOM AND SENSORY BAGS
A Sensory Room located behind Section 115 is available for fans who may experience sensory overload. The room is furnished with soft seating and sensory-friendly resources. Fans may also borrow KultureCity sensory bags, which include noise-canceling headphones, fidget tools and other supportive items, free of charge, from Guest Services located behind Section 135 by providing an ID.
SERVICE ANIMALS
Certified service animals are permitted and must always remain on a leash or harness inside Centreville Bank Stadium.
SMOKING AND TOBACCO USE
Centreville Bank Stadium is a smoke-free facility. Smoking, vaping and the use of tobacco products, including vaping devices and e-cigarettes, are strictly prohibited throughout Centreville Bank Stadium.
SCHEDULES
Click here for Rhode Island FC’s schedule.
Click here for Centreville Bank Stadium’s event schedule.
STREAMING
Live transmission or video streaming of events at Centreville Bank Stadium is prohibited. Any attempt to commercially broadcast or stream during an event may result in immediate ejection without refund and may lead to a ban from future events at Centreville Bank Stadium.
STROLLERS
Strollers are permitted inside Centreville Bank Stadium but must be stored under your seat to avoid blocking aisles, walkways or exits. Strollers that cannot be stored under a seat must be checked at Guest Services behind Section 135.
T
TAILGATING
Lot M7 (100 Main Street, Pawtucket, RI 02860) is the designated lot for tailgating. Click here for the Centreville Bank Stadium tailgating policy.
TICKETS
Email Tickets@RhodeIslandFC.com, call 401-389-4950 or visit any sales tent or the Ticket Office near the Ford North Gate to speak with a staff member about ticket inquiries.
U
UMBRELLAS
Umbrellas are prohibited. Fans should bring raincoats or ponchos for inclement weather.
W
WEBSITE
Click here for the Centreville Bank Stadium website.
WHEELCHAIRS
Complimentary wheelchair escorts are available to assist fans from the stadium entrance to their seats. Visit Guest Services located behind Section 135 to request an escort. Please note that wheelchairs and staff escorts are provided for transportation assistance only and will not remain with guests during the game.
WI-FI
Free public Wi-Fi is available at Centreville Bank Stadium.
